GDPR Compliant

Privacy Policy & Cookie Notice

Last updated: March 26, 2026

1. Who We Are

This Privacy Policy applies to TechWaz (“we”, “us”, or “our”), the operator of https://techwaz.com.

We are the data controller responsible for your personal data. Our registered address is:

TechWaz
35-37 Ludgate Hill, London EC4M 7JN, United Kingdom
Email: contact@techwaz.com

We are committed to protecting your privacy and handling your personal data in full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

  • Contact form submissions — name, email address, phone number (optional), and the message you send us
  • Newsletter subscriptions — your email address
  • Consultation / quote requests — business name, contact details, and service requirements

2.2 Data Collected Automatically

  • Usage data — pages visited, time spent, referring URL, browser type, device type, operating system
  • IP address — collected for security and analytics purposes (anonymised where possible)
  • Cookie identifiers — see Section 4 for full detail

We do not collect sensitive personal data (such as health information, racial or ethnic origin, or financial data) through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

PurposeLawful BasisRetention
Responding to enquiries and quote requestsLegitimate interests / Contract3 years
Sending newsletters (with your consent)ConsentUntil unsubscribe
Website analytics and performance monitoringConsent (analytics cookies)26 months
Security monitoring and fraud preventionLegitimate interests12 months
Legal compliance and record-keepingLegal obligationAs required by law

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website. A cookie is a small text file stored on your device when you visit a website. We use cookies in accordance with UK PECR and our Consent Mode implementation.

4.1 Types of Cookies We Use

Essential Cookies
Always Active

Required for the website to function correctly. They enable core features like page navigation and cookie consent management. These cookies do not collect personal information.

  • tw_cookie_consent — stores your cookie preferences. Expires: 1 year.
Analytics Cookies
Requires Consent

We use Google Analytics 4 (GA4) with Consent Mode v2 to understand how visitors interact with our website. These cookies collect anonymised data about pages visited, session duration, and traffic sources. No personally identifiable information is collected through analytics cookies without your consent.

  • _ga — distinguishes users. Expires: 2 years.
  • _ga_XXXXXX — maintains session state. Expires: 2 years.
  • _gid — distinguishes users (short-term). Expires: 24 hours.

Google Analytics is operated by Google LLC. View Google's Privacy Policy at policies.google.com/privacy.

Marketing Cookies
Requires Consent

Marketing cookies may be used to track visitors across websites to display relevant advertisements. We currently do not run advertising campaigns. If this changes, this section will be updated and your consent will be sought before any marketing cookies are set.

4.2 Managing Your Cookie Preferences

You can change your cookie preferences at any time. When you first visit our website, a consent banner is displayed at the bottom of the page allowing you to accept all, decline optional cookies, or customise your preferences category by category.

You can also manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For guidance on browser-level cookie management, visit allaboutcookies.org.

To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

  • Consent (Article 6(1)(a)) — For analytics cookies, marketing communications, and newsletter subscriptions. You can withdraw consent at any time.
  • Contract (Article 6(1)(b)) — Where processing is necessary to respond to your enquiry or deliver a service you have requested.
  • Legal Obligation (Article 6(1)(c)) — Where we are required to process data to comply with a legal requirement.
  • Legitimate Interests (Article 6(1)(f)) — For responding to business enquiries, security monitoring, and fraud prevention. We always balance these interests against your rights and freedoms.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with the following categories of trusted third parties:

  • Google LLC — for Google Analytics (with Consent Mode v2). Data may be processed in the USA under Standard Contractual Clauses.
  • Email and form processing providers — for receiving and managing contact form submissions and newsletter subscriptions.
  • Legal and regulatory bodies — where required by law, court order, or to protect our legal rights.

All third-party processors are required to handle data in compliance with applicable data protection law and are bound by appropriate data processing agreements.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy:

  • Contact form enquiries and related correspondence: 3 years
  • Newsletter subscriber data: Until you unsubscribe
  • Google Analytics data: 26 months (as configured in GA4)
  • Cookie consent records: 1 year
  • Security and access logs: 12 months

When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you (Subject Access Request).

Right to Rectification

Ask us to correct inaccurate or incomplete data we hold about you.

Right to Erasure

Request that we delete your personal data where there is no legitimate reason to continue processing it.

Right to Restriction

Ask us to restrict the processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing based on legitimate interests or direct marketing.

Withdraw Consent

Withdraw your consent at any time where processing is based on consent, without affecting prior processing.

Right to Complain

Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at contact@techwaz.com. We will respond within one calendar month.

9. International Data Transfers

Some of our third-party providers (including Google Analytics) may transfer and process data outside the UK and European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the UK ICO or adequacy decisions.

10. Children's Privacy

Our website and services are intended for business audiences and individuals aged 18 and over. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For significant changes, we will make a prominent notice on our website. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your data rights, please contact us:

TechWaz — Data Controller

35-37 Ludgate Hill, London EC4M 7JN, United Kingdom

contact@techwaz.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk